Privacy policy

Last updated: 13 July 2026

At Wilson’s Provisions ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

Information We Collect

When you use our website or place an order, we may collect:

  • Your name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Order details

  • Payment information (processed securely by our payment provider – we do not store your full payment card details)

  • Information you provide when contacting us

We may also collect anonymous website usage information through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver your purchases

  • Communicate with you about your order

  • Respond to enquiries and customer service requests

  • Improve our website and services

  • Meet our legal and accounting obligations

If you choose to subscribe to our mailing list, we may also send you updates, offers, and news. You can unsubscribe at any time.

Payment Processing

Payments are processed securely by our payment providers. We do not have access to or store your full payment card details.

Sharing Your Information

We only share your information where necessary to operate our business, including with:

  • Payment processors

  • Delivery and courier companies

  • Website hosting and e-commerce providers (such as Squarespace)

  • Professional advisers where required

  • Government or regulatory authorities where required by law

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to help it function correctly, analyse website traffic, and improve your browsing experience. You can manage or disable cookies through your browser settings.

Data Retention

We keep your personal information only for as long as necessary to fulfil your order, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

If you are in the UK, you have rights under UK data protection law, including the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Restrict or object to certain processing

  • Request a copy of your data

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we use your personal information, please contact us.

If you are unhappy with how we handle your personal information, you also have the right to complain to the UK Information Commissioner's Office (ICO).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last updated" date.

We respect your privacy. We will only hold your information and use it for the purpose it was originally supplied. We will not share it with any third parties without your prior consent. This website uses cookies to enhance your user experience and for site analytics. More information about cookies used on a Squarespace website can be found here.